Privacy Policy

Effective: February 17, 2026

This Privacy Policy describes how PickyChat ("we", "us", "our") collects, uses, and protects your information when you use our Service.

1. Information We Collect

Conversation data

Your messages and preferences shared during gift recommendation sessions. This includes recipient details, budget, occasion, and product preferences you provide.

Account data

If you create an account: email address, name, and profile picture provided through our authentication provider (Clerk). Account creation is optional.

Anonymous session data

If you use the Service without an account: a randomly generated anonymous token stored in an HTTP-only cookie, linked to your conversation sessions.

Usage data

Page views, feature usage, and interaction patterns collected through analytics tools (see Section 4).

2. How We Use Your Data

• Generate recommendations: Your conversation is processed by AI models to suggest relevant products.
• Improve the Service: Aggregated, anonymized usage patterns help us improve recommendation quality.
• Session persistence: If signed in, your conversation history is saved for future visits.
• Shared links: When you create a share link, a summary of your recommendations becomes accessible via that URL.

3. AI Processing

Your conversations are sent to third-party AI providers to generate responses and recommendations:

• Google (Gemini) — conversational AI responses
• Voyage AI — product and preference embeddings for similarity matching

These providers process your input to generate outputs. Refer to their respective privacy policies for details on their data handling practices.

We do not use your personal information or conversations to train AI models.

4. Analytics and Tracking

We use the following analytics services:

• PostHog — product analytics and user behavior
• Google Analytics 4 (GA4) — traffic and acquisition analysis
• Meta Pixel — conversion tracking for advertising
• Plausible — privacy-friendly traffic analytics

These services may set cookies or use similar technologies. You can block analytics cookies through your browser settings or a cookie management extension.

5. Cookies and Local Storage

6. Third-Party Services

• Convex — backend database and real-time infrastructure (US)
• Clerk — authentication and user management (US)
• Vercel — hosting and deployment (US, global edge)
• AliExpress — product catalog and affiliate links (when you click product links, AliExpress's privacy policy applies)

7. Data Sharing

We do not sell your personal information. We share your data only with the third-party service providers listed above, solely to operate and provide the Service. We may also disclose your information if required by law or to protect our rights.

8. Data Retention

• Conversations: Retained while your account exists. Anonymous sessions are retained for 90 days of inactivity.
• Share links: Retained until you delete them or request deletion.
• Analytics: Per each provider's retention policy.

9. Your Rights

Depending on your jurisdiction (GDPR, CCPA, and similar laws), you may have the right to:

• Access your personal data
• Delete your account and associated data
• Export your conversation data
• Opt out of analytics tracking
• Correct inaccurate personal data

To exercise these rights, contact us at privacy@pickychat.com.

10. Do Not Track

We currently do not respond to Do Not Track browser signals. You can manage tracking preferences through your browser settings or by using a cookie management extension.

11. International Data Transfers

The Service is hosted in the United States. If you access the Service from outside the US (including Latin America and the EU), your data will be transferred to and processed in the US. By using the Service, you consent to this transfer.

12. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will promptly delete it.

13. Changes to This Policy

We may update this Privacy Policy at any time. The effective date at the top of this page indicates the latest revision. Continued use after changes constitutes acceptance.

14. Contact

For privacy-related questions or requests, contact us at privacy@pickychat.com.